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After a few months of being away at other hosting companies, I had to return. The overall support and response time is untouched. I have had numerous amounts of issues with my old host since first leaving x9. And there response would take days on end. Not here ! I submit a ticket and with minutes I have a tech looking it over. You can't pay enough for that type of support. Thanks again !
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Bryan Ernst
www.DGServers.com |
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Choosing
a host for your web site can be a frustrating process. Naturally,
you're looking for a host that combines all of the right features for
the right price. You're looking for a host that respects you as a
person, and will do everything possible to make you happy. There's a
million hosts out there... why should you choose us?
Here are the top 10 reasons for choosing X9:
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Commitment to Customer Satisfaction.
Our number one goal is customer satisfaction. Our team works
together to make that possible. Whether it's walking you through
a domain transfer or account setup, or troubleshooting a difficult
CGI script, we'll do what it takes to keep you happy. We offer
a complete online Knowledge Base, documenting just about everything
we offer. If you can't find it there, our Customer Care team
would be more than happy to help you. In addition, if you ever
encounter unsatisfactory customer service, please voice your
complaints to our group supervisor. We will always strive for
the betterment of our primary goal: true customer satisfaction.
We understand that our true concern for our clients is something
that competitors are lacking. |
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Full
Control.
The X9 Control Panel is hands down, the most feature-rich and easy-to-use web site manager in the industry! It allows you to control all our powerful hosting features with a click of your mouse. |
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Feature-Rich Hosting for a Sensible price.
We don't claim to be the cheapest host around, and we know we're not.
However, we believe you get what you pay for. All of our accounts come
with a generous list of standard features, along with almost infinite
expandability, and service from our fast, caring, and professional
Customer Care team. |
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Award Winning Company.
X9 has received numerous awards for outstanding service and support. |
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Profitable and Growing
X9 is a growing company, focused on providing reliable services that appeal to small and medium-size customers most. We have proven our worth, showing profitability every quarter since our founding in 2005. |
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Connectivity.
Our servers are connected to multiple Internet backbones, ensuring
that our servers are in close proximity to you and your visitors.
Because we are connected directly to one of the largest backbones,
your website will always be available and fast for visitors
to visit. |
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Reliable.
All our servers and the components that make up our network are
monitored 24 hours a day, 365 days a year. In the event of an
unscheduled outage, be it a component failure, software crash or
connectivity disruption, our monitoring system will immediately notify
an engineer. At the same time our systems will attempt to fix the
problem automatically, be it diverting our connectivity over a
redundant circuit or restarting a failed service. This pro-active
monitoring allows us not only to promise our customers up-time, but to
also deliver on this promise. Reliability doesn't stop there. We
understand that it is crucial to only use reliable and scaleable
hardware which is why we only use the highest quality servers for all
Web and e-mail serving. Our network uptime has constantly been above
the industry margin with an aggregate monthly availability of 99.9%. |
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Speed.
All of our Web and e-mail servers utilise Intel® processing
power and reliable, fast hard drives for optimal performance.
All Web servers are specifically configured for Web hosting
and interactive application performance and all data is carried
over our switched 100Mb internal network and delivered by Cisco®
routers to the Internet via redundant connectivity. |
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Guarantee of Satisfaction.
Our web hosting packages are provided on superior quality servers. In
fact, we're so confident of the quality of our packages, we offer a
30-day money back guarantee on all hosting purchases! On top of this we
guarantee 99.9% uptime, if your server goes down we'll be glad to
credit you. |
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Honesty.
We have no hidden charges whatsoever - what you see is what
you pay. You should be aware of very cheap or free services
provided by other websites, chances are there will be some untold
hidden costs somewhere. Web space in particular could come with
pop-up adverts and the hosting company's own banners - not ideal
for the professional website you're looking for! |
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